Major delays in obtaining Tesla parts

Hi,
       Has anyone else had problems with obtaining parts from Tesla? We were in a minor accident in which an SUV bent back our drivers side mirror. We had the replacement mirror ordered 3 weeks ago and the repair center called today and found out from Tesla that it would be another three weeks to obtain the replacement mirror. We are new Tesla owners and are disappointed in the service we have received so far. Our mirror is being held on by duct tape-great advertising for Tesla.
Any idea?


Please help.

Thanks!



I didn't find the right solution from the Internet.



References:
forums.tesla.com/forum/forums/major-delays-obtaining-tesla-parts


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